Web Support & Training
Need help? View our FAQ for answers to common questions, including how to reset your password.
If you need additional assistance, contact your area’s web content owner. University Web Content Owners serve as the first line of support for all college and departmental websites. They are your point of contact for all questions, problems and requests relating to your website.
All Content Editors are required to attend an introductory training session before working on a University website. It’s recommended that each department designate 1 primary content editor and 1 backup editor per website to streamline website updates and support. Division/college content owners can serve as the backup when a departmental resource is not available. To RSVP for a training session, please contact your designated Web Content Owner.
2018 Training Schedule
Statesboro Campus Training
Training sessions are held in-person on the Statesboro campus in Henderson Library Room 1308 unless otherwise noted.
- January 17, 2018, 2:00 – 3:30 p.m.
- February 15, 2018, 10:00 – 11:30 a.m.
- March 14, 2018, 2:00 – 3:30 p.m.
- April 18, 2018, 10:00 – 11:30 a.m.
- May 10, 2018, 2:00 – 3:30 p.m.
- June 14, 2018, 2:00 – 3:30 p.m. New
- July 18, 2018, 10:00 – 11:30 a.m. New
Armstrong Campus Training
Training sessions are held in-person on the Armstrong campus in Solms Hall Room 204 unless otherwise noted.
- May 23, 2018, 10:00 – 11:30 a.m.
- June 26, 2018, 3:00 – 4:30 p.m. New
- July 26, 2018, 10:00 – 11:30 a.m. New
Content Owners: If you are a University Content Owner, please use MyTechHelp to escalate issues and training requests to the Web Team (include ATTN: EA-Development in the body for faster routing). If you’re a new content owner, get started with the Guide for Content Owners.
Last updated: 5/23/2018