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Training & Support at Georgia Southern

Web Support & Training

Need help? View our FAQ for answers to common questions, including how to reset your password.

If you need additional assistance, contact your area’s web content owner. University Web Content Owners serve as the first line of support for all college and departmental websites. They are your point of contact for all questions, problems and requests relating to your website.

All Content Editors are required to attend an introductory training session before working on a University website. It’s recommended that each department designate 1 primary content editor and 1 backup editor per website to streamline website updates and support. Division/college content owners can serve as the backup when a departmental resource is not available.

To RSVP for a training session, please contact your designated Web Content Owner.

2018 Training Schedule

Statesboro Campus Training

Training sessions are held in-person on the Statesboro campus in College of Education Building, Room 2151 unless otherwise noted.

  • Thursday, March 14, 2019 2pm – 3:30pm
  • Thursday, April 25, 2019 2pm – 3:30pm

Armstrong Campus Training

Training sessions are held in-person on the Armstrong campus in Solms Hall Room 204 unless otherwise noted.

  • Thursday, March 21, 2019 1pm – 2:30pm
  • Wednesday, April 24, 2019 10am – 11:30am

 

Content Owners: If you are a University Content Owner, please use MyTechHelp to escalate issues and training requests to the Web Team (include ATTN: EA-Development in the body for faster routing).  If you’re a new content owner, get started with the Guide for Content Owners.

Last updated: 3/13/2019

WordPress Training & Support • Georgia Southern University