Skip to main content

Web Support and Training

If you need further assistance, contact your area’s web content owner.

University web content owners serve as the first line of support for all college and departmental websites. They are your point of contact for all questions, problems and requests relating to your website.

If you see a technical issue with your site, submit a MyHelp ticket.

New Content Editor Training Dates

All Content Editors are required to attend an introductory training session before working on a University website. It’s recommended that each department designate 1 primary content editor and 1 backup editor per website to streamline website updates and support. Division/college content owners can serve as the backup when a departmental resource is not available.

To RSVP for a training session, please contact your designated Web Content Owner.

Virtual Training

Training sessions will be held online through the Zoom conferencing service. Please be sure to login with your name or email so that attendance can be verified. The training will be recorded for the benefit of the attendees to review at a later date and for those that were unable to attend live.

  • Wednesday, July 20
    10 – 11:30 a.m.
  • Thursday, August 18
    1:30 – 3 p.m.

Do the dates not work for your schedule? Recorded training sessions are available upon request.

Armstrong Campus Training

Training sessions are held in-person on the Armstrong campus in Solms Hall, Room 204 unless otherwise noted.

  • Future Dates TBD

Statesboro Campus Training

Training sessions are held in-person on the Statesboro campus in the Information Technology Bldg, Room 1201 unless otherwise noted.

  • Future Dates TBD

Content Owners: If you are a University Content Owner, please submit a MyHelp ticket to escalate issues and training requests to the Web Team (include ATTN: Marketing Web in the body for faster routing). If you’re a new content owner, get started with the Guide for Content Owners.

Last updated: 6/6/2022